April 1, 2009

Dear Client:

Winter is finally coming to a close and the good news is that lower fuel prices will entice boaters to get out and enjoy their boats more. This season marks our 34th year servicing the boating community and we thank you for your continued business. We understand the importance of quality customer service and the importance of keeping your vessel in tip top condition - a clean hull makes a world of difference in the overall performance and long term care of your vessel.

In consideration of the current economic climate we will not increase our service rates this season. Also, to ensure quality customer service we will be limiting the number of customers we take on this season so please send in your form for this season as early as possible. (Last summer we reached capacity in June.)

Each service will include a complete cleaning of the waterline, keel and hull, and barnacle removal from the keel and running gear. We will also clean your Speedo, transducer and all thru-hull fittings. Zincs will be inspected and replaced if requested. We will also provide any necessary feedback with regard to the condition of your vessel. In compliance with the Clean Boating Act of 2008 we have initiated an environmental policy which can be found on our website at www.shippanscuba.com.

Please send in the Service Form or visit our web site as early as possible to be assured a place on our work list. You can change your schedule at any time via phone, e-mail, or fax 24 hours a day. We feel it is important to take care of those who have supported us over the years.

Please contact me if you have any questions or special needs. I would appreciate feedback so that we can continue to serve you well.

Sincerely,

Tim Rath
Owner/Manager